Key contacts / Useful links
| Service | Description | Contact |
| Australian Consumer Law | Provides information on your legal rights when purchasing good or services | www.consumerlaw.gov.au |
| Australian Taxation Office (ATO) | Contact the ATO to arrange a Tax File Number or learn more about your payments. | www.ato.gov.au |
| Beyond Blue | A free counselling service if you are feeling depressed or anxious. | 1300 224 636 |
| Lifeline | Crisis support hotline for mental health. |
13 11 14 |
| Headspace | Mental health support for young people. | www.headspace.org.au |
| Department of Foreign Affairs and
Trade (DFAT) – Passport Service and Embassies |
Provides help from your country’s embassy within Australia. | www.dfat.gov.au |
| Fair Work Ombudsman | Assistance to understand your workplace rights and responsibilities. | www.fairwork.gov.au |
| Healthdirect Australia | Trained staff can help treat nonurgent illness out of GP consultation hours. | 1800 022 222 |
| Multicultural Centre for Women’s Health | Free health education workshops and assistance with location services for immigrants and refugee women. | 9418 0999
|
| Public Transport Victoria | Information about trains, buses and trams, including ticketing and timetabling information. | 1800 800 007 www.ptv.vic.gov.au |
| Study Melbourne Student Centre | Access a range of information about health matter, general wellbeing, legal services, Melbourne accommodation financial management and safety. | 1800 056 449 |
| Victoria Legal Aid | Free legal service. | 1300 792 387 www.legalaid.vic.gov.au |